Booking Rules and Fees

EXTERNAL CLIENTS (ACADEMIC AND CORPORATE)

CME laboratory equipment is located on both campuses (on Loyola campus at the Applied Science Hub and downtown on the Sir George Williams campus in the Hall building).

We offer sample analysis to external clients. The charges are determined based on the client and the requested service. Refer to the price list per sample below, and the equipment pages for further instructions.

CONCORDIA CLIENTS

We offer sample analysis to University community clients. The charges are determined based on the requested service. Refer to the price list per sample below, and the equipment pages for further instructions.

CME DEPARTMENT MEMBERS

Equipment is for on-campus use only and within the designated lab space. If you would like to reserve equipment, set up your account: https://cme-booking.com/my-account/. Note that further information will be required before your booking is approved.

Service Hours

Equipment should be booked on weekdays and during the below operating hours:

• 9:00 AM – 11:30 AM
• 13:00 PM – 16:30 PM

Note: Equipment booking or usage is flexible depending on the services requested and technician availability. If you require any information feel free to contact us at: cme-book@encs.concordia.ca

Access & Reservations

1. Only users who have been trained on the lab equipment, completed the mandatory EH&S trainings, and attended the CME safety talk are permitted to reserve and use CME equipment.
2. Users have to register online in order to access CME lab equipment.
3. All reservations should be done online.
4. Users must first check the availability of the equipment.
5. Until you receive a confirmation e-mail from the technician, your booking remains unconfirmed.
6. Keep in mind the current hours of operation when submitting your request.

Cleaning of Workstation & Equipment

All lab equipment and workstations must be cleaned before and after use. Users have to follow the steps below and the cleaning instructions in the user manual for the respective equipment.

Workstation:

1. Spray diluted soap on the surface and wipe it with brown paper towel to remove dust particles and/or debris present on the work bench.
2. Wipe down the surface again with isopropanol or 70 % solution of denatured ethanol solutions to kill any remaining bacteria, viruses, and microbes after the first step.
3. Spray computer screens and monitors with a 30% isopropanol solution on rag or paper and gently wipe the surface. Note: Do not use too much solution as this will create streaks on the computer screen and monitors

Lab Equipment:

1. Refer to the “Cleaning instructions” in the user manual on the workbench.
2. Spray a 70% solution of denatured ethanol on paper and gently wipe the specified surface of the equipment.

Cancellation

1. Cancellations made by telephone will not be accepted. All cancellation should be done online.
2. Reservations cancelled more than 48 hours prior to the reservation date will not incur a cancellation fee. If reservations are cancelled less than 48 hours in advance, charges may still be applied.
3. If you create a new reservation scheduled for more than 24 hours prior to the end of your existing booking you face the risk of having the new reservation cancelled. The pre-existing reservation will be honoured.

Revoke & Refusal

1. The CME Department reserves the right to refuse access to a user when there is misuse of the lab equipment or facilities.
2. Accounts cannot be shared. Anyone who shares their account credentials will have their account revoked.
3. Running samples for researchers outside your group is forbidden.
4. Users who fail to clean the workstation and equipment after use will have their access revoked without notification.

Liabilities

1. Users are responsible for the repair or replacement cost of any equipment they damage.
2. Users are fully responsible for the lab equipment they have booked.

End of Semester

1. Users are responsible of managing their files. Do not save files or folders on the workstation.
2. Bring your personal storage devices to save your files.
3. At the end of each semester all files will be deleted from the workstations.
4. Do not install or download software onto the workstations.

Fees

1. Users will be invoiced for services. Charges for loss or damage to the equipment will be assessed and charged to the user.
2. Users are responsible for ensuring their invoices are processed promptly.
3. Users failing to pay fees will be unable to book other equipment.